AI appointment booking and FAQ handling
The Nertel agent books, moves and cancels appointments directly in your calendar, and answers everyday questions —opening hours, the prices you choose to share, how to get there— by phone or WhatsApp.
The problem
The diary runs on the phone, and the phone never stops
Booking, moving or cancelling means a call that interrupts whatever is being done.
It checks availability and books into your calendar, with your rules.
Half the calls are questions that already have an answer.
It moves and cancels appointments, and can confirm or remind beforehand.
Gaps left by cancellations are not filled in time.
It answers the frequent questions with your information, without passing you the call.
The diary runs itself, and questions get answered
With which products
Appointments and FAQs
AI voice agents
They answer and make calls on behalf of your business, at any hour and in your customer’s language.
See the productWhatsApp AI agents
They reply to customer messages instantly, take bookings and pass on to your team whatever needs a person.
See the productProcess automation
They connect the tools you already use, so data, invoices and notifications flow on their own.
See the product
Where it works best
Books, moves and cancels appointments, and answers what you are asked every day.
Questions
What people ask us
Does it work with my calendar?
We work with the most common calendars. Before starting we check yours and tell you how it connects.
Can it move or cancel appointments?
Yes, with the rules you set: how much notice, which services and what needs confirming.
Which questions does it answer?
The ones you decide: hours, services, directions, what to bring. Anything else goes to the team.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.