Car dealers and garages
Voice agent for car dealers and garages
The caller wants a slot for a service, wants to know whether you have looked at the car, or wants to come and see one. And whoever should pick up is under a lift with oil on their hands.
Open or closed, your agent answers whoever asks about a car and passes the lead to sales. 
In the middle of motorbike season, no service call goes unanswered. 
When a machine stops, your agent notes where it is and what is wrong, and passes it to whoever fixes it.
- +35%More workshop bookings
- < 2 minTo call back whoever enquired
- 24/7Saturdays and lunchtimes too
- 90%Satisfied customers
A voice agent for a dealership or a garage answers the phone when everyone’s hands are busy: it books services and repairs with the plate and the reason, calls when a service or an MOT is due, says whether a part is in, and hands to a person whatever needs a quote or a decision.
What your agent does
Someone coming to buy does not call like someone coming to fix
Dealerships and garages
Books slots with the plate and mileage, notes the fault the way customers describe it, and passes anyone asking about a car to sales.
Motorcycles
When spring arrives it takes every call about services and tyres, and leaves your diary in order.
Machinery and commercial vehicles
Notes where the stopped machine is, what is wrong and since when, and passes it to whoever has to fix it.
Why it’s worth it
What changes in the workshop
At eight on Monday there is nobody free to pick up
It takes the early-morning calls while reception hands over keys and fills in job cards. No workshop slot goes unfilled.
«I would like a slot for the 60,000 service. It also makes a noise when I brake.»
The customer does not talk like a job sheet
It notes the fault as the customer describes it, with the plate and mileage, so whoever looks at it already knows what it is about.
«An orange light came on and the car feels like it has no power.»
The service nobody remembers is the one that never happens
It calls when a service or MOT is due, based on what you have on record for each vehicle, and books the slot on the same call.
«This is the garage: our records say your 80,000 service is due. Shall I book you in?»
Integrations
Works with the tools you already use
Which tools, and how they connect, we check with you before promising anything.
- Your agent
Questions
What people ask us most
What calls can it take at a garage?
Slots for services and repairs, service and MOT reminders, whether a part is in, and opening hours. It understands the way a customer puts it —«it makes a noise when I brake», «a light came on»— and anything that needs a quote or a decision goes to a person.
Can it connect to the software we already use?
It depends which one it is and what it allows. The team checks before promising anything: until then the connection shows as pending validation.
What do I need to get started?
A conversation. Talking to Nertus from this page, you will see what it would do at your company put together in front of you; from there, the team settles the number, the integrations and the testing.
Other industries
See it in another industry
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.