Law firms
Voice agent for law firms
Whoever calls a firm has a problem and wants to know whether you can help. If it goes to voicemail, they call the next one. The agent picks up, listens to what it is about and leaves it in your diary with the case already explained.
While reception looks after the person at the desk, your agent takes the calls about new enquiries. 
Tax and payroll deadlines, reminded by phone before they arrive. 
Signing appointments booked with the list of documents to bring.
- 50%More enquiries that fit
- 24/7It answers while you are in court
- 30 minSaved on every new matter
- EUWhere the data is kept
A voice agent for a law firm answers the phone when nobody can: it listens to what the enquiry is about, checks whether a deadline is close, books the first meeting with the basics already taken down, and verifies who is calling before saying anything about an open case.
What your agent does
People do not ring a criminal barrister and an accountant about the same thing
Law firms
Notes what the enquiry is about and which area it falls under, and flags anything urgent so you see it first.
Accountants and tax advisers
Handles appointments for tax returns and payroll, reminds clients of key dates and asks for the paperwork before the meeting.
Notaries
Books signing appointments, says which documents to bring and checks who is calling before sharing any detail.
Why it’s worth it
What changes at the office
Whoever needs a solicitor calls until somebody answers
It takes new enquiries while you are in court or in a meeting, so no case goes to another firm.
«I was dismissed this afternoon and I do not know whether I can do anything.»
It takes the matter down; you decide whether to take it on
It asks what the case is about, which area it falls under and when it happened, and writes it down so you can decide in a minute whether to take it.
«Is this an employment matter or a civil one? When did it happen?»
By the first meeting, everyone knows what it is about
It books the first meeting with the basic details gathered and the list of what to bring already sent.
«What do I need to bring to the first meeting?»
Integrations
Works with the tools you already use
Which tools, and how they connect, we check with you before promising anything.
- Your agent
Questions
What people ask us most
What calls can it take at a law firm?
New enquiries —what the case is about and how urgent it is—, first meetings, what papers to bring, and the state of a case, always after checking who is calling. What needs legal judgement it does not invent: it hands it to a person.
Can it connect to the software we already use?
It depends which one it is and what it allows. The team checks before promising anything: until then the connection shows as pending validation.
What do I need to get started?
A conversation. Talking to Nertus from this page, you will see what it would do at your company put together in front of you; from there, the team settles the number, the integrations and the testing.
Other industries
See it in another industry
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.