Construction and renovation
Voice agent for builders and renovation companies
Clients call for a quote or a site visit just when everyone is on site with their hands full. That is what a voice agent handles for a construction and renovation company: it takes the request, asks what is needed to price it and books the visit.
Once the crew has finished for the day, your agent takes the quote request with the type of job and the address. 
While you are on site, your agent asks what needs doing and books the visit to price it. 
If a client calls about a leak after the job, your agent hands it straight to someone on your team.
A voice agent for a building or renovation company answers the calls that come in while everyone is on site: it takes the quote request with the type of job and the address, books the visit to assess it, says how a job is going from what is in the system, and passes urgent calls, such as a leak after a renovation, straight to a person. It can also do this over WhatsApp.
What your agent does
A renovation and a new build ask for different things
Renovations
It notes what is to be renovated —a kitchen, a bathroom, the whole flat—, the address and when someone can come and see it.
Installers
It takes the electrical, plumbing or heating call, asks what is wrong and whether it is urgent, and leaves it with the right person.
New builds and developments
It answers people interested in a home, takes their details and arranges the viewing.
Why it’s worth it
What changes while you are on site
No quote lost because nobody picked up
It takes the type of job, the address and the rough measurements, and leaves them in writing for you to price calmly.
“I’d like a quote to renovate a bathroom.”
The visit, booked without leaving the scaffold
It offers a day and time from your diary and confirms it with the customer, so nobody has to call back.
“When could you come and have a look?”
The urgent call, to a person
If someone calls about a leak or an outage after a job, it asks what is needed and passes it to the team at once.
“Water is coming out from under the shower tray.”
Integrations
Works with the tools you already use
Which tools, and how they connect, we check with you before promising anything.
- Your agent
Questions
What people ask us most
Which calls can it answer for a building company?
Quote requests, with the type of job, the address and the rough size, visits to assess a job and questions about how a job is going. When a decision is not its to make —a price, a change to the project—, it hands it to a person with everything that was said.
Can it connect to the software we already use?
It depends on which one and what it allows. The team checks before promising anything: until then the connection is shown as pending validation.
What do I need to get started?
A conversation. By talking to Nertus from this page you will see what it would do in your company; from there, the team settles the number, the integrations and the tests.
Other industries
See it in another industry
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.