AI-powered business process automation
Automating a process means that a task someone does by hand today — entering call details into the CRM, generating an invoice, sending a reminder — happens on its own, every time and with no copying errors. Nertel connects the tools you already use and links them to your voice and WhatsApp agents.
How it works inside
What happens when a call ends
Each piece does one job and hands over to the next, just like an automation workflow. Here’s how yours works, step by step.
- Trigger: Call ended (AI voice agent)
- App: Automation (Custom workflow)
- Action: Data kept up to date (CRM or ERP)
- Action: Invoice (Invoicing)
- Action: Call summary (Email)
- Action: Alert the right person (Team)
What it does
What can be automated
Data where it belongs
Whatever the agent collects — a booking, an issue, a new customer — reaches your CRM, ERP or calendar without anyone copying it across.
Invoicing and payments
Invoices and payment reminders go out on time, using the data you already have.
Customer follow-up
Confirmations, reminders and follow-up messages are sent at the right moment, without anyone having to remember.
Alerts to the right person
When something important happens — an emergency, a customer who wants to speak to someone — it notifies the person responsible.
Summaries ready to read
Every conversation is summarised and saved where your team can read it in a minute.
Built around your process
We don’t bend your business to fit the tool: the Nertel team studies how you work and automates whatever costs you the most time.
How it works
From the first conversation to up and running
You tell us how you work
By phone, in writing or by talking to Nertus on this website: who your customers are, what they ask for and how you handle it.
We build it around you
The Nertel team configures it with your company’s information and connects it to the tools you already use.
Working from day one
It is usually serving customers within one to two weeks. Whenever something changes in your business, it is updated.
Who it’s for
See what it would do in your industry
Questions
Frequently asked questions
What can a business automate?
Anything done by hand, the same way and often: moving data from one tool to another, creating customer records, generating invoices, sending confirmations and reminders, alerting the team or preparing summaries. These are the tasks that eat up hours without adding value.
Does it work with the tools we already use?
Yes. The Nertel team reviews the tools you use — CRM, ERP, calendar, invoicing software — and connects them so they work together, with no need to replace them.
Do I need a technical team?
No. The Nertel team builds the automations, connects them and gets them running. All you need to do is tell us how you work.
When is automation not worth it?
When a task is done rarely or is different every time, automating it costs more than it saves. It pays off when the task is repetitive, frequent and always follows the same steps.
More products
Everything Nertel can do for your business
AI voice agents
They answer and make calls on behalf of your business, at any hour and in your customer’s language.
See the productWhatsApp AI agents
They reply to customer messages instantly, take bookings and pass on to your team whatever needs a person.
See the productAI chatbots
They look after your website visitors, answer their questions and hand your team leads that are ready to follow up.
See the productCustom software
Applications and tools built for your business, connected to your agents and to the tools you already use.
See the product
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.