Legal
Legal notice
Last updated: 14 September 2026
This notice sets out who owns nertel.ai and the conditions under which you may use the website. How we handle personal data is explained in the privacy policy, and cookies in the cookie policy.
1. Owner details
In accordance with Article 10 of Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE), the owner of this website is:
- Company name: AHORRANEXUM TELECOM S.L.
- Trade name: Nertel
- Tax ID (NIF): B22629083
- Registered office: Pasaje Flabiol, 12, 17257 Torroella de Montgrí (Girona), Spain
- Registration: Girona Commercial Register, sheet GI-77144, 1st entry
- Activity: development and deployment of AI voice agents for businesses
- Email: info@nertel.ai
- Website: nertel.ai
2. Purpose and acceptance
These conditions govern access to and use of nertel.ai. By accessing and using the website you accept them in the version published at that time, so it is worth reviewing them on each visit.
The contracting of Nertel services is governed by the terms and conditions and by each client’s proposal or contract.
3. Intellectual and industrial property
AHORRANEXUM TELECOM S.L. owns, or holds the necessary licences for, the intellectual and industrial property rights in the website and its content: text, design, logos, trademarks, code and all other elements. The Nertel trademark and its logos may not be used without express written permission.
Some photographs come from image libraries and are used in accordance with their licence.
You may view, print and save the content for personal and private use. Reproducing, distributing, publicly communicating or transforming it for commercial purposes without permission is prohibited.
4. Liability
Nertel works to keep the website running properly and free of harmful elements, but cannot guarantee that it will be available at all times or free of errors. It is not liable for damage caused by use of the website that breaches these conditions.
The website may link to third-party sites. Nertel does not control their content and, under Article 17 of the LSSI-CE, is only liable for it if it has actual knowledge that the content is unlawful and fails to remove the link promptly.
Conversations with Nertus, this website’s agent, are a demonstration: what it says is for guidance only and is neither an offer nor a contractual commitment.
5. Use of the website
You agree to use the website in accordance with the law, these conditions and good faith. In particular, you may not:
- use it for unlawful purposes or in ways that harm the rights of others;
- try to access restricted areas of the systems of Nertel or of third parties;
- introduce viruses or any code that could damage the systems;
- use the conversation with Nertus or the forms to send unsolicited commercial communications or to impersonate someone else.
6. Data protection and cookies
Personal data collected on the website is handled as explained in the privacy policy. The website only uses the technical cookies described in the cookie policy.
7. Governing law and jurisdiction
These conditions are governed by Spanish law. Any dispute shall be submitted to the courts of Girona, unless consumer protection law provides for a different jurisdiction.