Security
Your customers’ data, protected
Your agent handles calls with people’s data. That is why we comply with European rules and make it visible.
GDPR and LOPDGDD
We process data under the EU General Data Protection Regulation and Spanish law. Anyone can request access, correction or deletion of their data.
Data in the European Union
The conversations, recordings and contacts your agent collects are hosted on servers within the European Union.
AI that says it is AI
The agent introduces itself as artificial intelligence and warns that the call is recorded, as the EU AI Act requires.
And on this website
- The whole site runs over an encrypted connection (HTTPS).
- We only ask for the data we need to reply to you.
- We only use necessary cookies: no analytics or advertising.
- The microphone never opens without your explicit permission.
All the details are in the privacy policy and the cookie policy. For any question, write to us at info@nertel.ai.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.