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Food distribution
Every customer’s order, taken by phone
The agent takes orders for food products, confirms the delivery day and passes them to the team.
CustomerI’m calling to place this week’s order.
Westfalia agentSure. What shall we prepare? We’ll bring it on Tuesday, as usual.
Before
Shops and restaurants call to order products, and every call needed someone to note down items, quantities and the delivery day.
Now
Orders arrive complete and tidy, and the team focuses on preparing and delivering them.
What the agent does
A voice agent that takes the order, confirms quantities and the delivery day, and passes it to the team through an automation.
How it works
- A customer calls
- The agent answers straight away
- Takes the order
- The team gets it done
Customers call to place their usual order. Now the agent takes it in full and we just have to prepare it.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.