Sailboat and catamaran charters, even after hours
The agent handles boat charter enquiries by phone and WhatsApp, in the customer’s language, and hands every request to the team ready to go.
CustomerWe’d like a catamaran for eight people in Croatia, in August.
Top Sailing Charter agentLovely. With a skipper or bareboat? A week, Saturday to Saturday?
Before
Enquiries come from many countries and at all hours, and each one needs a destination, dates, guests and whether they want a skipper. After hours or with the line busy, some went unanswered.
Now
No enquiry is lost, and the advisors spend their time recommending the boat and the destination, not asking for the same details every time.
What the agent does
A voice and WhatsApp agent that answers in Catalan, Spanish, English and French, takes the destination, dates, guests, boat type and whether they want a skipper, and passes it to the right advisor.
How it works
- A customer calls
- The agent answers straight away
- Takes destination, dates and boat
- The team gets it done
People ask us from all over the world, at any hour. Now every enquiry gets an answer, and when we pick it up we already know the destination, dates and boat.
With which products
Top Sailing Charter
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.