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Hospitality
Restaurant calls, without interrupting service
Bookings and questions by phone, handled while the dining room works.
CustomerI’d like a table for four on Friday night.
Molí de l'Escala agentWe have room at 9 pm. What name shall I put it under?
Before
At lunch and dinner the phone rang with a full dining room: bookings, opening hours and questions that made someone drop what they were doing.
Now
Service does not stop for a call, and bookings arrive with all the details.
What the agent does
A voice agent that takes bookings, answers opening hours, menus and directions, and leaves the team a summary of what to confirm.
How it works
- A customer calls
- The agent answers straight away
- Books the table
- The team gets it done
Every call in the middle of service used to be a table left waiting. Now the phone no longer breaks the service.
With which products
Molí de l'Escala
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.