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Field services
Quotes and site visits, without missing a call
The agent gathers what the customer needs and arranges the visit for the quote.
CustomerI’d like a quote for a wood-burning stove.
LamanFoc agentI can book the technical visit. Does Thursday suit you?
Before
Quote requests came in while the team was out installing, and many were lost.
Now
Every enquiry arrives with what is needed for the quote, and the visit already has a date.
What the agent does
A voice and WhatsApp agent that asks about the type of installation and the space, and proposes a visit from the schedule.
How it works
- A customer calls
- The agent answers straight away
- Schedules the visit
- The team gets it done
When we were out on an installation, the phone went unanswered. Now every enquiry is captured.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.