Service bookings, rentals and sales on one phone line
The agent books service appointments, answers rental questions and takes sales enquiries, so every call ends where it should.
CustomerI’d like to book my car in for a service.
Cullera Motor agentOf course. Wednesday morning or Thursday afternoon — which suits you better?
Before
Workshop, rentals and sales share one line, and a call to book a service left anyone wanting a rental car or asking about a model waiting.
Now
Appointments come in on their own, rentals are settled over the phone, and sales staff get enquiries ready to act on.
What the agent does
A voice agent that books service appointments, answers vehicle rental questions and takes sales enquiries with the model and the contact details, then passes each one to the right team.
How it works
- A customer calls
- The agent answers straight away
- Books the service slot
- The team gets it done
Between the workshop, the rentals and sales, the phone never stopped. Now the agent sorts it out and each enquiry reaches whoever can deal with it.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.