Campsite bookings, handled at any hour
The agent answers booking and information calls, in high season and out of hours too.
CustomerHi, do you have a free pitch for the weekend of the 12th?
Càmping Montgrí agentYes, we have space for tents and motorhomes. Shall I book one for you?
Before
In summer, calls to book and to ask about pitches, opening hours and services piled onto reception’s work, and many went unanswered.
Now
Reception looks after the people at the desk, and booking and information calls no longer go unanswered.
What the agent does
A voice agent that answers in the customer’s language, gives availability and services, takes the booking details and passes reception whatever a person must decide. The same on WhatsApp.
How it works
- A customer calls
- The agent answers straight away
- Takes the booking
- The team gets it done
In high season the phone never stopped. Now the usual questions answer themselves and we look after the people in front of us.
With which products
Càmping Montgrí
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.