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Field services
Gas cylinder orders, taken by phone at any hour
The agent takes orders, confirms the address and passes them to delivery.
CustomerI need two gas bottles for tomorrow morning.
Butano Girona agentPerfect. Can you confirm the delivery address?
Before
Orders came in by phone at set times and had to be written down by hand, with the address and delivery time.
Now
Orders arrive complete and in order, and the team can focus on delivering.
What the agent does
A voice agent that takes the order, confirms the customer’s details and sends it to delivery through an automation.
How it works
- A customer calls
- The agent answers straight away
- Takes the order
- The team gets it done
Most calls are repeat orders. Now they arrive in order and without address mistakes.
Try it
Better if he tells you himself
Tell Nertus how you work and he’ll show you what your agent could do. If you’d rather have a person show you, request a demo.